I don’t remember my username/password - how do I retrieve it?

Username and password retrieval, or password changes, can be made on the OSBA site.

1.  From the main page, click on the Sign In/Help button.  

2.  Look for "Forgot your username or password?" link, underneath the login credentials section.  Click on it.  

You'll be taken to a page with several buttons offering different kinds of assistance.  Click on the button that relates to your situation and follow the instructions.