Making it easy for potential clients to contact you through your Find a Lawyer profile is a great way to grow your business.
From your business card in the lawyer search results list (shown below) or your profile detail, a potential client can click the Contact button to quickly and easily send you details about their case using our contact request form.
Once submitted, the contact request is sent to your email address even if you have chosen to not display your email address on your profile.
These emails are sent from support@reliaguide.com so please be on the lookout for emails originating from this address.
What can potential clients share via the contact request form?
Potential clients can enter their contact information, a short description of their legal issue, and the identity of the parties involved. The description field has a limited character length to prevent the potential client from sharing too much personal information and to protect you from any conflicts of interest prior to formally entering into an attorney-client relationship.
What information do I receive from a potential client contact request?
When a potential client establishes contact, you will receive an email with their contact information, issue, and opposing party. A sample email is shown below.
These emails are sent from support@reliaguide.com so please be on the lookout for emails originating from this address.
How to enable/disable the potential client contact request feature.
To show or hide the Contact button on your profile, follow these steps:
- Sign in using your state bar credentials.
- Select the
next to About My Practice
- Select yes/no on allowing potential clients to contact me and then select OK.
- Click OK to save your entries.
How to manage a contact request and discontinue reminder emails.
Although all contact requests are sent to you via email, they are also stored in your profile for reference and to track disposition.
- Sign in using your state bar credentials.
- Select Contact Request From the left menu.
- From the Contact Request summary screen you can filter your contact requests by status and can click on a specific contact request to view more details or mark it as Accepted or Declined.
- Once you have selected a contact request, click the three vertical dots to Accept or Decline the request. This will discontinue reminder emails and will keep your contact record up to date.
Click Show Contact Information to view the contact information and contact preference added by the requestor